What you can expect at our clinic:

 

Expect a warm and genuinely friendly

reception. If it’s your first visit to our practice,

you will need to fill out the questionnaire.

We have a dedicated team at the front desk

and on the phone. We will need to see (and

make copies of) your insurance card and

driver's license at each visit. We need this

information so we can accurately work with

your insurance carrier. You'd be surprised how many of our 20,000 patients change their insurance carrier, address, phone number throughout the year.

 

Our practice uses electronic medical records (EMR) and all patients will be added to our patient portal — a secure way to communicate with us for requesting prescription refills and appointments, sending messages and viewing some lab reports.

 

  

 

What to bring with you:

 

All of your medications. (Many patients see several physicians who prescribe medications of which we may be unaware.)

 

List of questions you wish to ask.

 

After a short wait, a medical assistant (MA) will call you to your exam room. Your MA will weigh you, take your other vital signs and take a short history of why you're here today to see your doctor. If you're waiting longer than 15 minutes, ask the receptionists about the delay.

 

After your appointment, we'll schedule follow-up appointments, provide you written orders for labs, x-rays and ensure you have prescriptions that you need. We will call you as soon as possible regarding your lab, x-ray or other ancillary test results.